1. What's the warranty statement? Jinuosh warrants all the products manufactured by Jinuosh to free from defects in material andworkmanship under normal use of a period of 12 months or 36months after the date of the original purchase price if repair orreplacement is not possible of practical, Jinnuo warranty covers ONLY the product itself. Jinnuo will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed
and used properly as deemed byJinuosh, Jinuosh will not repair products damaged by improper use or faulty installation.
2. What's the return policy?
All order shipments leave our factory complete and in working order, customer must report and damage
within 7days of receipt of order by sending digital photographs(.JPG) of damaged items. Customer must retain damaged merchandise,package and shipping containers until claim had been settled. Damage in transit is the sole responsibility of the carrier, and any claim beyond this 7days period will not be deemed valid by Jinuosh .
3. How about in case of breakage?
Jinuosh will accept returns for a refund within 30days of the shipment of your order. Please note exceptions bellow: Returns must be first acknowledged by Jinuosh PRIOR to return, Please contact the related salesman in charge.
All packages sent to Jinuosh MUST have the initial sales invoice number issued and printed clearly on the outsite of package, A
lack thereof will result in the item being immediately restocked and no credit or refund will be issued. All returns must be made
in their original packaging with sufficient packing material. Modified or installed items will not be accepted for return.
4. Howabout the after-sales service?
24 hours around the clock & 12 months warranty, if need our engineers can provide door-to-door
service Life-long maintenance service for the product Thanks for your support to Jinuosh !