Q1. Are you a factory or trading company?
Deye is located in Ningbo China and has 130000 square meters production base and a full set of high precision automation production test equipment, More than 3000 employees.
Q2. Is Your products the lowest price?
Deye Technology Group is a company with electronics, mold, injection molding, heat exchanger, sheet metal manufacturing, chemical spray, household appliances industry group. Except compressor and motor, all component are all produce by ourselves. So our price is very competitive.
Q3. What about the warranty?
CBU(complete built unit): 3 years warranty period. Compressor: 5 year warranty period.
Q4. What is the transportation?
By air, by Sea, by Express, by Train.
Q5. If the goods in transit damage, how to do?
First of all, we will use stable packing, the possibility of the goods damaged during the shipping is low. If the goods is damaged during shipping and we covered the insurance, we will claim the insurance company and let them cover the loss. If there is no insurance cover, we will claim the shipping company and some times, we cover the loss of the goods for client.
Q6. Can we design packaging?
Yes, but there is with quantity limitation. We will make the packing free for the client, and if less , we can talk, the package
is free or little money will be charged.
Q7. Can we add our logo on products?
Yes, there are several ways to do this. We can put the label of your logo on the products or make the silk print of your logo on
the products. It is free.
Q8. can we customize product?
OEM and ODM are both workable. We have rich experiences in this area.