1. Are you the manufacturer factory or trading company?
We are the manufacturer with professional produce experience on roaster machines more than 28 years. We have both Domestic and international sales department.
2. Where is your factory located? How can I visit there?
Our factory is located in Guangzhou City, GuangDong Province, China,
Airport : Guangzhou Baiyun airport.
Rail Station: Guangzhou South Station
3. What are your main products?
Our main products include: 600g-3kg commercial coffee roaster/6kg-60kg industrial manual or full automatic coffee roaster machines/coffee grinder/afterburner/smoke filter.
4. What payment types do you accept?
We accept T/T (30% of deposit before production and 70% balance before loading.) Bank transfer, Paypal or credit card under Alibaba online trade assurance or offline payment.
5. How to distribute your products?
If you are dealing coffee business and have interests in us.
If you want to be our wholesaler or distributor in your place,we are very willing to share profits together with you and we promise here you will get.
A: Min order quantity at less 5 units (can be mixing color and model ), we can offer best distributor price.
B: Factory costs price supply spare parts for distributor stock.
C: Distributor markets Special protection policies.
D: Quick delivery and other more priority NEW products share items.
6. How do your quality control systems operate?
We have professional designer team and experienced engineers to strictly guarantee the production from beginning to shipment.
7. What is your delivery time and cost?
For goods in stock, can arrange fast delivery around 1 week after collect the full payment. In the case of out of stock and large quantity, production time varies about 7-30 days depending on the situation.
8. How long is your warranty and after-sale service?
One- year limited warranty. Additionally, all of our roasters come with guaranteed personal support for the roaster’s entire lifetime. While it is rare for our machines to face problems, our teams is always available to troubleshoot and answer questions. Simple call or email us and a member of our support team will provide the necessary assistance in a quick, succinct manner.
9. Does your company offer worldwide distribution?
Yes, we are proud to be a global company. We ship our products all around the world.
Welcome to contact us any time and welcome to our company!