1) Q. What is the MOQ of your machine?
A: Our MOQ is 1 set.
2) Q: Which type should I use for my recycling plant?
A: In order to recommend the most suitable model, please let us know the material situation , including the composition , size,handling capacity and expected separation result .
3) Q: How to make the payment?
A: We accept the payment by T/T or Western Union or Cash, L/C.
For T/T, the customer can choose 100% in advance or 30% in advance, and pay the 70% balance before shipment.
4) Q: What is the shipping port?
A: Usually we ship from Shenzhen/Guangzhou/Shanghai port. If you want to ship from another port we can coordinate with you.
5) Q: What is the lead time?
A: 60 days after payment and production drawing confirmation.
Installation manual and a guide video will be provided. What's more, We can also send engineers to your site for instructing installation, debugging machine and training workers once you required.
During the one year guarantee period, we change those damaged original components and parts free.
8) Technical Guidance all life
Just call us if any problem you encountered when the whole line in operation, our technician will give you a solution
within 24 hours.