Q1.Are you factory? Yes. United Mobility is one of the top professional manufacturer engaged in R&D, production of electric bicycle.We also produce frames. Q2.How many employees in your factory? Skilled assembling workers: 20 Skilled welding workers: 20 R&D technician: 6 QC: 3 Q3.What’s your payment term? We accept T/T,L/C,Credit card and Paypal. Sample order:100% paid in advance. Formal order:30% as deposit,balance will be paid before shipment. Q4:Can you support OEM or ODM? Yes,we can. Please email our salesman your customized detailed specs and confirm they’re truly correct before production. Q5:What is the transportation? Depend on customer’s request.Normally,sample order we suggest ship by express.Bulk order can ship by sea. Q6.How to get a quotation? Please contact our sales and email them the product and quantity you want,pls remember leaving your company information and contact information,then our sales man can reply you in 24 hours. Q7.What’s your warranty term? One month for tyre, 2 year for electrical parts. Q8.Can I mix different models in one container? Yes,different models can be mixed up in one full container. Q9.How does your factory do regarding the quality control? Quality is culture.We always attach great importance to quality control from the very beginning to the end of production.Every product will be fully assembles and carefully tested before packing and shipping.