Q1. Can I have a sample before placing the order? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2.What’s the MOQ (minimum order quantity)? A:The minimum order quantity is 200 pcs.
Q3.What to do if plants are damaged during transportation? A.If the succulents arrived in bad condition, such as rotten, damaged, pls take pictures and then send us within 72 hours afteryoureceived . We’ll replace them for free in your next order.
Q4. What about the lead time? A:Sample needs 7-10 days, mass production time needs 2-4 weeks or more time,it depends the order quantity.
Q5.How do you make our business long-term and good relationship? A1.We keep our quality and competitive price to ensure our customers benefit; B.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
