Q1: Are you Factory or Manufacture?
Yes. Our company is a professional manufacture of small household electrical appliances.
Q2: What's the lead time for sample and mass production?
Sample:3-5 working days. Mass production:35-40 days.
Q3: What's the normal payment terms?
30% T/T deposit, the balance T/T before shipment.
Q4: Do you have any certifications?
Yes, we have CE,RoHs,PSE,KC etc.
Q5: Whether your production can be printed logo?
Do you customized color?
Yes. You can print any logo as you need. Any the color can be customized.
Basic Troubleshooting:
1. The mopping machine rotating slowly, there may be insufficient battery power, please charge.
2. The mopping machine rotate unevenly, probably the duster not installed correctly, please adjust the duster.
3. The mopping machine don't work when turned on, please check if the aluminum rods connect well.
4. The mop can not wipe the floor clean, please check whether the mop cloth get aging and replace it timely.
If the above solutions don't work, please contact with following information:
Whatsapp:+ 8613798436454
Wechat: FCY13798436454
QQ: 2472158316
Thank you!