2. Q: Can I purchase a sample before order?
A: Yes, of course. Ready to ship items could be
purchased directly in Alibaba.com. You can also
purchase directly from our online shop.
Sample will be usually dispatched in
7 business days after payment confirmation.
3. Q: Can you customize our own logo on the watch?
A: Yes, we could customize the watch with your logo
on dial, band, crown and case back, depending
on actually situation.
4. Q: What's your MOQ?
A: The MOQ for watches in XPEDA logo are 50 pcs.
For OEM/ODM orders, the MOQ is 300 pcs for
most models, with at least 100 pcs per color sku.
In other words, you can order a maximum of
3 color skus for an order of 300 pcs.
5. Q: What is the delivery time?
A: Goods could be shipped from 7 to 14 days if
stock is available.
For OEM/ODM order, the lead time is from
90 days to 120 days after confirmation.
6. Q: What about the warranty?
A: We guarantee the goods against defects in
materials and workmanship for a period of
24 months from the date of delivery.
The warranty does not include man-made
damage or daily wear.
7. Q: Do your watches meet the US and EU import
A: Our main markets are US and Europe. Our
products comply with the quality requirements
for importing to US and EU. (CE, ROHS,
8. Q: Can you protect my design?
A: Intellectual property protection is the core
responsibility of our entire management team.
We implement strict internal IP controls to protect
designs and innovations. We strive to ensure all
key stakeholders, including employees, contract
manufacturers, business partners, and customers
all sharing the same value of IP protection and
working in an appropriate ways to handle