Q: Are you a trading company or a manufacturer?
A: Welch (Jinhua) Import & Export Co. Ltd. is a trading company which is specially set at 2020 for export and import issues. Our factory Welch Materials(Zhejiang), Inc. is located at Jinhua, Zhejiang for producing lab consumables.
Q: If you are a manufacturer, why it doesn't show on Alibaba?
A: Welch (Jinhua) Import & Export Co. Ltd. and Welch Materials(Zhejiang), Inc. are both the subsidiaries of Welch Materials, Inc., so it is doesn't meet the criterion of Alibaba to be a manufacturer, so we are not certificated on Alibaba.
Q: What products you can provide currently?
A: Welch is a group company which supply all kinds of Lab consumables includes Syringe Filters, Sample Vials, Membrane Filter, SPE Cartridges, Flash Columns, QuEChERS, HPLC Columns, GC column, and protein purification products etc.
If you want to ask about other products which is not shown in the page, you can check our website www.welch-us.com and contact us directly (firstname.lastname@example.org).
Q:How can you guarantee your products quality?
A: Our company had though ISO 9001 and we have strict evaluation criteria of quality on our own products and partner factories; COA is shipped with your products if you require.
Q: How you charge about the Samples?
A: For newly cooperated customer, customer should afford sample and shipping cost, but you will get fully refund in the formal order; For regular customer, we will provide for free.
Q.What are the Payment Term ?
A: We strongly recommend Trade Assurance service on the Alibaba platform. We can also accept L/C, T/T, Western Union, Paypal etc.
Q.What are the Shipping methods?
A: Express is recommended when order is not big enough. The most commonly used express in our company is DHL, UPS, FedEx and TNT. Express specified by the customer is also acceptable, such as EMS, Armex etc.
For big quantity, by air or by sea through your forwarder is one Normal Way, we also can provide cost-effective forwarder for your reference.
Q: Can you make customized products?
A: Yes, of course if you can provide us your own detailed requirements. MOQ will be required for customized products.
Q: Can I use our own designed package?
A: Yes, size, color, logo and packaging style all can be customized.
Q: I am a small business owner, can I buy from you?
A: Yes, you are warmly welcomed. To grow with our customer is our goal. We would like to grow with you together.
Q: What is your general lead time?
A: Normally 5-7 working days for off-the-shelf samples and 20-25 days for bulk production.
Q: How should I place an order?
A: Please kindly click” send inquiry” or “contact supplier”, Then our sales engineer will recommend you suitable products for your selection also give some valuable suggestion for your selection.
Q: I check your company profile and it says you have US and India subsidiaries, can we do business directly with your
A: Yes, it is welcome to do business directly with our subsidiaries. We will keep some stock in our subsidiaries and you will get the products quickly and pay easily.