1.Q: How do you work with customized colors/designs?
A: Customized color: You can send us your master color or pantone codes for us and we will do lab dips for color confirmation. Customized design: You can send us file in
PDF,JPG,AI,PNG,TIFF either of them can work,we can do the strike-off for design and pattern confirmation.
2.Q: What’s your sample policy?
A: You can choose the sample you like from our webiste and contact the sales team and we will arrange the samples for you. Our A4 size swatches is free to provide and
shipping cost will be covered by you.
3.Q: What’s your sample lead time?
A: Usually 1-3 working days we can send out the A4 size sample and 3-5 days you can receive.If customized color like lab dips and strike-offs,it would be approx one week before we can send out.
4.Q what is your bulk order delivery time?
A:In stock goods generally is within 3-7 working days.
Custom made generally is 25-30 working days,but exact delivery time depends on exact order quantity and the shipping way you choosed.
5.Q How can we guarantee quality?
A:pre-sample before bulk production;QC stay in factory and QC report, in-line and final inspection before shipment,we follow QC process 100%.
6.Q: Can you make development with our own design style?
A:Yes,we have our owned sample workshop,and we can development for our client every collection within 3-5 days,based on your teck pack or sketches.
7.Q Can you put our own labels/hang tags/wash care on our products?
A:Yes, we can customize your own labels hang tags/wash care and put them on your products.
8.. Q: What is your MOQ?
A: In stock which min 1M
In custom order min 500KG per order,but can be negotiable.
9.Q: Advantages for our products
A: Super Soft,Super Breathable,AZO Free,OEKO-TEX 100 class 1 standard,GOTS Standard,Eco-friendly.Flexiable MOQ,Stable Quality,On time delivery.