Q1: Are you a manufacturer company? A1. Yes, our factory was initially founded in 2006 and we have 15 years experience in furniture industry,specializing at the medium -high end market. Our products are hot sold all over the with trustworthy quality and competitive price. Q2:What's the scale of your factory? A2.Our direct factories occupy a total of 80,000 sqm with more than 400 workers.
Q3:What are your main products? A3. Our main products are customized as customers’ requirement,which include Hotel Bedroom, living room, ,bedroom,dining room,kitchen ,hotel furniture. We are offering you one stop solution , saving your time and expenses.
Q4:Can I choose the color? A4. Yes ,we have a huge variety of colors and materials for your own selection.
Q5:Can I change the size of product? A5. Yes you can change the size of the products as per your exact requirements and at the same time,we have our own standard size for all the products as well.
Q6:What's your minimum order quantity(MOQ)? A6. It depends on the designs that you choose. Normally, we do not ask for MOQ (Minimum Order Quantity).
Q7:Can I buy some samples before the orders? A7.Yes we can offer you samples before the orders but you will have to pay for the samples.
Q8:How long is the Production Lead Time? A8.It depends on the designs that you choose. Normally, our products can be ready for delivery from 60days.
Q9:Can you give warranty of your products? A9.Yes,our warranty is 10 years,we are proud of our quality since each department we have professional QC teams.We would requst detailed images of any problems or warranty claims - provided emails with detailed pictures are sent,we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders. In some special cases we may turn to a discount as a solution.
Q10:what is your ordering process? A10.It depends on you are buying for regular items or customized items. If going for regular one. We can offer you the price immediately. When it goes for customization, we need details of your requirement. And the process will be as below:
Inquiry-- sending us your requirement (layout ,designs,etc)-- choosing designs you like and offering you proposals of each area of your project-- 3d rendering if needed-- confirmation of orders-- deposit payment--production-- delivery.
