Q1: How the product pricing and how to consult prices? A:We pricing the products according to the customers' choice on materials,printing,and other process flow and so on. And you can inquiry by TM,skype or send e-mail to us.
Q2: What information should I let you know if I want to get a quotation? A: -size of the products (Length x Width x Height) -material and surface handling (We could advise if you’re not sure) -printing colors (could quote 4C if you’re not sure) -quantity -FOB price is our usual price term, if you need CIF price, please let us know your port of destination. -If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.
Q3: When we create the artwork, what kind of format is available for printing? -The popular ones: PDF, AI, PSD. -Bleed size: 3-5mm. -Resolution: no less than 300 DPI.
Q4: How many days will samples be finished? And how about the mass production? A: Sample leadtime: usually need 7days. Mass production leadtime usually need 20 days If you are the urgent order,we can delivery about 10 days.
Q5:If the products have some quality problem,how will you deal with it? A: Each step of production and finished products will be inspected by QC department before shipping. If the quality problem of products caused by us, we will provide a replacement service.
Q6:Could you provide samples for test? A:Yes, we provide free samples for customers,but customer should bear the freight charges.
Q7:How to make payment? A:T/T,L/C&Western Union,paypal, trade assuranve via Alibaba, we also accept most other convenient methods of payment.