Q: 1. Are you a factory or Trading Company?
A: We are a set of production, processing, sales and wholesale as one of the manufacturers.
Q:2. Can you provide OEM/ODM service?
A: Yes! We can. We are the factory, We can make the stones and jewelry according to your requirements.
Q: 3. How long is the lead time?
A: Our lead time is 24 hours for stock. In general, we make the jewelry by customer's order,don't keep stock.Only wholesalers or trading company sell stock goods, send to you in short time, but price quite higher than ours.We believe our goods are worth the wait.
Q: 4. What’s the payment terms?
A: We accept Paypal,T/T, West Union, Alibaba Pay.
Q: 5. What's my order step?
A: 1,Choose models online or from our catalog firstly, then tell us.
2: We will reply the quotation within 24 hours.
3: Due to the quotation, please choose what you want, then send us the order list.
4: We will make proforma invoice for you to check and confirm, if ok, arrange 30% deposit .
5: Once get deposit, we will start to arrange your order.
6: When goods are ready, will contact you to arrange the rest payment.
7: After full payment received, we can send goods to you by DHL, FEDEX, UPS, TNT, EMS.