1. Q: How long is the warranty of your products? A:One year. 2. Q: Can you make the customized products? A: Sure. We can design and make a new mould according to your requirement.Normally it takes about 35-45days. 3. Q : Can you do OEM? A: Yes.We have lots of experience on it. By the way, it will cause some additional cost. 4. Q: Do you have a catalogue? A: Yes , please contact us to get it. 5. Q: Can you provide free samples ? A: Yes. Normally,we provide 1-3pcs free samples for test or quality checking if you can cover the delivery fee.If you need many items or need more qty for each item, we will charge. 6. Q: What kind of payment do you accept ? A: We accept T/T(Wire transfer),Western Union and Paypal. Please be sure that we can receive the same amount of the Invoice. 7. Q : What about you your leading time?
A: For the stock items, we can ship within 3 working days. If it is out of stocks, we will check the delivery time with you. 8. Q : What is your delivery way? A: For small packages, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS.It takes 7-10 days for you to get the package. For big packages, we will send them by Air or By sea.
