Q1. Are you the factory or distributor?
A: Factory, we keep developing new lights, 4 to 8 new products each season.
Q2. What's the MOQ?
A:We accept sample order for most products. According to your quantity, you will get the corresponding discount and most cost-effective shipping fee.
Q3. Can I add or delete items from my order if I change my mind ?
A: If it hasn't been shipped, you can pause the order.
Q4. When can we get a respond from you?
A: All the inquiry can be handled within 24 hour in the daily day.
Q5. How do you guarantee the product quality?
A: The Defective rate of our all products is 0.2% and we will do the final 12-24V Alternating voltage test before the shipment.
Q6: When you ship my order?
A: Normally 3-7days after receiving your payment, but it can be negotiated based on order qty and production schedule,7 to 20 working days for bulk order.