1.Q: Why did our Customers choose us?
A: ---Reply < 3 hours.
Delivery time > 99%.
Quality Control > 99%
After-sales Service > 99%
100% QC inspection Before the timely delivery of the goods.
2. Q: How do you guarantee your products quality?
A: Except for the fact that we use high quality materials, we also test every single product step by step, such as Lighting Coverage Test, Brightness Test, Dust-proof Test, Color Temperature Test and Candela Distribution Test so on.Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
3. Q: Can you make to order?
A: Yes, we are glad to help with your customization. With rich experience in OEM and ODM, we are confident to make you happy.
4. Q: What is your warranty policy?
A: Normally, we offer 1 year warranty for all products. Please contact us for warranty extension if needed. We can discuss the solution including re-call according to real situation.
5. Q: How are your Ambient Light different from other suppliers?
A: We have been engaged in the brand car atmosphere light industry in China for more than 12 years. With a deep understanding of automotive lighting and a professional R&D team (undergraduate and master's degree), our products are more competitive.
6. Q: What is your lead time?
A: For sample order, sample will be sent within 3 days upon payment received. For bulk order, generally it is 5-10days if the goods are in stock. or it is 15-20 days if the goods are not in stock ,it is according to quantity and emergency order can be negotiated.
7. Q: What is your MOQ?
A: The MQQ is 1. However, the more you buy, the more money you can save.
8. Q: What methods of payment do you accept for the full-order?
A: --Various payment methods are available, including via PayPal, Visa,Discover,MasterCard, Maestro,Alibaba Trade Assurance,Western Union,L/Cand T/T.