Q1. How About the Installation & Adjustment?
After the equipment arrived at the customer’s site, customers just need connect the machine with eletricity and air compressor,then the machine can run it,as we will shipping the machine with whole packed,customers no need to install the machine again when it arrived your factory.you can use or hire a forklift for unload the machine from the car.
Q2. Are There Training for Customers or our ?
We are responsible for offering the technical training to user. The training content includes the structure and maintenance of the equipment, control and operation of the equipment. Through training, users' technical staff can grasp and the skill of operation and maintenance proficiently, and deal with the general troubles in time. We will appoint qualified technical staff for the guidance.otherwise,we supply with Instructions in English language for each machine.
Q3. How about the "Quality Assurance"?
We are responsible for the faults and damages of the production line caused by our design, technology, manufacture, installation, adjustment and material defect etc. Each machine will be test and factory pre-adjust according to our customers real samples.we can take video for our customers to check before shipping, to make sure the machine quality and customers satisfaction.
Q4.How about the Warranty?
We offer 12 months maintenance period to the problems that caused by our design, manufacture, and material quality, and offer the relevant parts and effective services for free if the problems was caused by above reasons. We will offer a life-long technical support, after service for customers.