Q: When can I get the price?A: We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price. Please call us or tell us in your email so that we will regard your inquiry priority.
Q: How do you guarantee the quality of SPC vinyl flooring?
A: Each step is strictly controlled by the QC team to make sure all our products turn out great. We apply 10 years-warranty policy for all our product.
Q: How to get a sample?
A: After price confirmation, free samples are available to check our quality. The clients need to cover the freight cost. You can pay to our company account or Paypal.
Q: What about your lead time?
A: Honestly, It depends on the order quantity and the season you place the order. The normal delivery time is around 25-40 days.
Q: What is your amount of advance payment?
A: 30% by T/T or LC at sight
Q: What is your terms of delivery?
A: We accept FOB, CFR, CIF,DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.
Q: Do you supply free samples?
A: Yes. Free Samples will be prepared within 5 days from confirmation. Freight cost on buyers' shoulder
Q: Can you produce according to customer designs?
A: Yes, OEM & ODM are both welcome.
Q: How about I had never buy product from China?
A: We will guide you step by step, we can help to calculate all the possible cost for you. Our shipping forwarder will also insist you on your port side.
Q: Still have more questions?
A: Please use the table below and send your questions to us. Thank you.