Q:Are you factory or trading company?
A:We are a factory specializing in the production of bamboo and wood household products with export certificates.
Q:Can you accept customized product?
A:Yes, We can make products according to customers'requirement. We'd like to develop new products for customers
and keep exclusive for client. Even client not place the order finally, we still keep the artwork and design confidential.
Q:How do you guarantee the quality of your product ?
1) Before mass production, we will provide samples for courier confirmation or photo confirmation via email.
2) During production,we have our own professional quality inspectors to check the production at every stages. And specific QC will check final products one by one including the packaging before the packing. You can also ask a
professional third party inspection agency to inspect the goods before shipment.
Q:Do you offer free sample
A:We can provide free samples for our regular items in 5-10 working days(depends on the quantities), with freight collected.
Q: Any discount?
A:Yes, We can offer discounts based on your order quantity. Large quantities will be more efficient.
Q:Are you products food safe with any certificate?
A:We use high quality hand-picked natural bamboo.The glue and coating is safe for food contacting.We can provide FSC,BSCI and LFGB certifcate.