01.Do you offer free samples?
Yes, free samples are available.
02.Is wood flooring a good, environmentally friendly product to use?
Wood flooring in your home is recyclable, natural, biodegradable and durable. It is a statement of value and beautv that is also a functional asset which is easy to maintain.
03.Formaldehvde Emission?
Formaldehyde release level reaches the environmental protection standard "EO" or "F1"standard.
04.How can vou guarantee the quality?
All our flooring can meet international standard, under 100% inspected before each shipment.
05.Can we have our Logo or company name to be printed on vour products or package?
Sure, Your logo can be put on vour oroducts by hot stamping, printing, embossing, UV coating, silk-screen printing or sticker.
06.Can you stain colour on your wood flooring?
Yes. we can. Please offer us a colour specimen, then. our painting technicians will stain the same or similar chromaticity on wood flooring for you.
07.What is the MOQ of your wood flooring products?
200 sauare meter for standard products.
08.What are your terms of packing?
In general, the packing will use PE and pallet. Special packing is available according to customers' requirements.
09.What is the delivery time?
20-35 days, it varies according to the material and quantity requirement.
10.How can I follow up on my ordered products?
Once we make a deal, we will update vou on every essential step during production we will send you massive and explicit pictures to give you a vivid understanding.
11.Inspection support?
We will provide vou photos on random boxes checking i.e: Moisture content, gloss joints, colour, warping degree, size, the integrity of boxes and pallets, loading process.
12.Is our hardwood flooring guaranteed?
All of our hardwood flooring come with a warranty, normally hardwood flooring is guaranteed 20-30 years.