1).Are you a manufacturer or a trading company?
A.We are a professional manufacturer of producing & exporting plastic
bottles,plastic jars and plastic container with more than 20 years production experience.Our factory is located in
B.Dongguan City, Guangdong Province, China.
2).How can I get the price?
A.We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
B.If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
3). How can I get some samples?
A.We appreciate that new clients pay the courier cost for free samples and this charge will be deducted once orders are released.
4) Can we combine many items assorted in one container in my first order?
A.Yes, you can. But the quantity of each ordered item should reach our MOQ.
5) What is the normal lead time?
A. For stock products, we will send goods to you within 1-2 days after receive your payment.
B.For mass production, the delivery time is 10-15 days after receive your deposit.
C. For OEM products, the delivery time is 30-35 work days after we receive your payment.
6) What is your payment term?
A. T/T, PayPal, Western Union or by Alibaba Trade Assurance
B. For bulk production: 30% pay in advance, 70% pay before shipping
7). What is your shipping terms?
A.For small trial order,FEDEX, DHL, UPS, TNT etc can be provided.
B.For larger order,we can arrange shipment by sea,by air according to your requirement.
8).How do you make our business long-term and good relationship?
A. We keep good quality and competitive price to ensure our customers benefit ;
B.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
9) How do you control the quality?
A.We will make samples before mass production, and mass production will be arranged after samples approved.
B.Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
10) If any quality problem, how can you settle it for us?
A.If any breakage or defect products were found, you must take the pictures from the original carton.
B.All the claims must be presented within 7 working days after discharging the container.
This date is subject to the arrival time