Q1. Why choose you?
->As a gold supplier, we enjoy a good reputation among customers for its excellent quality, appropriate price and considerate service.
Q2. Are you a factory or a trading company?
->We are a 100% factory and we also trade online.
Q3. What is your mode of transportation?
->We usually ship via DHL / UPS / Fedex / TNT / Aramex. If the quantity is large, you can choose air or sea.
Q4. What is your payment amount?
->Wire transfer, Western Union, Moneygram, Paypal, Payoneer, escrow.
Q5. When can I get the quotation?
->We usually quote within 12 hours after we get your inquiry.For small order quantity,you can order in our product page directly which is very efficient.If you are very urgent to get the price of a large order,please call us or tell us in your email so that we will regard your inquiry priority.
Q6. Can I take a sample for quality inspection?
->After price confirmation,you can require for samples to check our quality counter display.If you need the samples,we will charge for the sample cost. Of course, we provide free samples for some low-cost OEM products, but customers need to pay for shipping.
Q7. Can I affix my trademark (LOGO) on the product?
->Yes, we can. Laser printing, silk printing for your choice, the minimum order quantity is 100pcs per model.
Q8. Can you print our logo on the product, or can you customize the box for us?
->Of course, our factory produces OEM/ODM.
Q9. Can you ship the goods to my Chinese agent or freight forwarder?
->Yes, we can tell us your code in the agent or freight forwarder, or tell us your agent or freight forwarder address and contact information.
Q10. Can you ship my goods to Amazon FBA warehouse?
->Of course, please send us the Amazon SKU label and the carton label outside.
Q11. If we receive defective goods, how can you solve the problem?
->Send a picture or video to us for the first time, we will send you a replacement for free.