1. Purchase Service
CHL has a specialized and efficiency working team.If you are new on the laser machine, we will give you professional suggestion for whole work .
2. Shipping Service
CHL has a specialized and independent department for the shipping process .We take care of the transportation for you from the very beginning to the end.
Installation Services are available with all CHL laser machines. For our laser welding machine, we will arrange for technicians to provide online instructions for the installation.
4.Clients Training Service
We provide the training for the buyers.The buyers can be trained at our plant for the operation and maintenance for the machines after the purchasing from us.
5.After Sales Service
One year warranty for the complete machines(excluding: optical lenses, welding nozzles, etc., equipment damage by wrong operations, natural disasters, private changes, etc. are not covered by the warranty), free installation, free software upgrade). Two years warranty for laser
Shenzhen CHL Industries Co., Ltd specializes in several things, including fiber laser cutting machines, plasma cutting machines, super-easy-to-use handheld fiber laser welding machines, and the related consumable parts. For its COSME cutting/welding machines and the consumable parts:
Q1: How can I choose the machines even with little knowledge for the laser welding machine?
A:It’s simple. Just tell us what do you want to weld with the laser welding machine, then our sales consultant team will give you the suggestion.
Q2:I have no idea about the initial operation after the machine installed at our mill. What should I do?
A:We will send video and English manual with the machine. If you still have some doubts, the online instruction will be conducted by us.
Q3: What can we do if something wrong with the machine within the warranty period?
A: The free parts will be provided if the problems with the machine not caused by any wrong operation of operators. We also provide lifetime repairing for the machines.
Q4: Before sending an inquiry to us, the following information is helpful to us to make you the offer.
1)The approx.welding thickness for your material.
2)What type of the metals do you weld with the machine? Carbon steel,stainless steel, aluminum alloy or copper etc.?
Q5:What can it weld? The maximum welding thickness?
A:Laser machine for metal usually deal with carbon steel, stainless steel, aluminum, brass and alloy. The maximum thickness is different between different with models and materials.
Advised Max Welding Thickness with the Different Powers
Advised Max Welding Thickness