Q1: I am concerned about product safety. May I know more details? Airdog X3 is built around Safety 1st! We have implemented the following:
A. Smart control: The “smart electronics” control circuit continually monitors the current and voltage levels, and
suppresses them whenever there’s any abnormal situation;
B. Anti-fire: Airdog X3 is manufactured with the highest V0-grade fire retardant plastics housing;
C. Child lock: It prevents improper operations when children are playing around it;
Q2: Airdog X3 uses high voltage inside. Is it safe for home use?
Airdog X3 uses an advanced electronic design built around safety. The power consumption of Airdog is equivalent to only a small light bulb! It has high voltage inside but very low current in the order of micro-amps. The high voltage runs on direct current to avoid any possible electronic perturbation.
Q3: Do I have any maintenance costs if I own an Airdog X3?
Airdog X3 is a cost-effective and environmentally green solution.
A. Collecting plates in Airdog X3 is a washable and reusable part, so no more need on spending money on HEPA filters.
B. Composite catalyst layer is also reusable;
you may put it directly under the sunlight for 1~2 hours to refresh it. However, some customers might be very sensitive to any smell and desire to change the composite catalyst layer every 6-24 months to refresh the smell. The cost of the catalyst layer is only a small fraction of the cost of HEPA. To replace the catalyst layer, please contact your sales resource where you bought Airdog X3.
Q4: How can I know that my air purifier is really cleaning the air?
The best part of the Airdog X3 air purifier is that you could see the effect with your own eyes! You will notice the AQI (Air Quality Index) number decreasing when the air purifier is on. Also, after using X3 for a week, you can actually see many of the pollutants absorbed on the collecting plates when you take the plates out to clean.
Q5: Why isn’t the AQI display changing numbers?
The dust accumulated on the sensor could cause the sensor to be insensitive to reading the air quality.