Q: Are you a factory or trading company?
A: We are both trader and manufacturer.
Q: Can you accept Trade Insurance Order?
A: Yes, very support.
Q: How about MOQ?
A: For RTS product, no MOQ requirement. For OEM product, minimum order of 1000 pcs, and could be negotiated.
Q: How about samples?
A: We could send 1-3pcs free samples for you check quality and freight collect. Just let us know which item you need and we can arrange to send it to you in 2-7days. Sample cost can be refunded after order confirmed.
Q: Can you make customized design/ size/ packaging?
A: Yes, of course, we are glass factory, we can open new glass mould as well as insert paper, logo, packaging as customer's requirement.
Q: How about your quality control?
A: we have pass the LFGB, DGCCRF certificates as well as audits for some of famous companies such as Walmart, BSCI, WCA, Avon etc. We have own QC to check mass productions in factory. All products can pass the tests SGS, BV and TUV.
Q: Which kinds of certificate would you have?
Q: Do you have a product testing department?
A: Our products are tested by third parties, for example SGS TUV.
Q: How does your factory do regarding quality control?
A: Quality first is our motto, workers always attach great importance to QC from the very beginning to the very end.
Q: How many years you have been in glass exporting?
Q: How many customers do you have?
A: We have built stable cooperation relationship with more than 100 clients in the world, our products have been widely exported to USA, Canada, Australia, New Zealand, Germany, Middle East, Japan, Korea, Greece, Malaysia, Philippines, Qatar, Vietnam and so on.
Q: How about your payment terms?
A: For RTS product, T/T ,Western Union , PayPal. For OEM product, 30%T/T deposit + Balance 70% Irrevocable LC. D/P.
Q: How long is the production lead time?
A:2-15 days for RTS product and sample. 30 days for OEM product and 7 days for sample after getting the deposit. We have large production capacity, which can ensure fast delivery time even for large quantity.