Q1: About obtaining the detailed specifications, catalog, price list and payment method of the product?
Since payment depends on different transaction methods and products, in addition to product information on the Alibaba platform, if you need more product details and cooperation and other business opportunities details, please directly contact the person in charge of our overseas business. The contact information is as follows.
A1: Email: 123456789010510@163.com
A2: WhatsApp: (+86) 18206680427
A3: Skype: cct666666@outlook.com
A4: Mobile phone number or WeChat: (+86) 18206680427
Q2: About the quality of our products?
A1: We control the source quality of raw materials and commodities with strict quality inspection standards to ensure the quality of our products in accordance with AQL standards.
A2: Quality control system: IQC→PQC→FQC→OQC.
A3: Strictly control each process, the working span is 50,000 hours, and each finished product must pass at least 24 hours of aging test before shipment.
Q3: Regarding our sample supply policy?
A1: Free samples are available. The goods will be shipped on the same day; if there is no stock, it will usually be shipped with in 7 days.
A2: Send samples to your designated address via DHL or UPS.
A3: The sample fee will be refunded in your subsequent orders.
Q4: About the relevant inspection certificates of our products?
A1: The company's products have valid certificates issued by CE, RoHS, FCC, EMC, LVD, UL and other authoritative organizations.
Q5: About our company's delivery time and logistics channels?
A1: Spot samples and small batch orders are shipped within the same day.
A2: Customized or mass production, according to the specific needs of both parties, formulate production and shipment plans.
A3: Our company has a number of powerful international logistics groups with in-depth cooperation to ensure the safe arrival and timeliness of transportation. Through international express, air and sea transportation. Under normal logistics conditions, express air transportation takes 5-7 days, and the estimated time for sea transportation is usually about 30 days.
A4: Except for spot products, all production and transportation time should be based on the current specific order situation and international transportation situation for reference.
Q6: About how to cooperate with our company?
A1: Paying attention to customer experience is one of the cores of our service,we do business with you very sincerely.
A2: Usually after confirming the order and completing the order payment, mass production will be arranged immediately according to strict production standards and delivery standards.
A3: We will follow up the order throughout the process and notify you of the production situation in time; after completion, we will arrange home delivery to your global office according to strict quality inspection standards and packaging standards.
Q7: Regarding product warranty and after-sales service?
A1: Our company provides a 12-month warranty and lifetime service for our customers. Quality is an important basis for our business cooperation.
A2: For the replacement of products with quality problems, customers do not need to return or exchange the products. New orders will directly provide replacement.