FAQ
Q: Are you a factory or trading company?
- We are a factory and we have our own foreign trade team.
- OEM/ODM accepted
Q: What is your payment terms?
- We are quite flexible with payment terms, we accept TT bank transfer, western union,
Alibaba Trade Assurance, Paypal according to the order amount.
Q: What kind of method do you use to put customized logo?
- Silk Screen Printing
- Laser engraving
- Etching
- Stamping
- Water / Heat transfer
- Lable
Q: How to get sample and save cost?
- Stocked items, FREE samples available, you may need to pay freight cost
- We can offer FREE smaples of standard produtc, shipping cost will bear on your side
- For customized sample, plase contact for further information
Q: What is sample time and production time?
- Standard stock sample: 2 work days
- Customized smaple: 7 work days according to the order
- Mass production time: 15 work days according to the order schedule
Q: What is the shipping way?
- Shipping by sea, by air, by DHL or by UPS or other express
- For small quantities, we suggest shipping by express door to door service as it is more favorable, fastand convenient
- For big quantities, it can be shipped by air or sea
- We got very favorable price from express companies like DHL and UPS as well as good rate for air
