FAQ
1. Free samplesYes for sure. We will offer 1pc free sample for reviewing, but we need to require you to afford the express cost.
2. Lead time Normally the production lead time will be 35-40days after we receive the 30% deposit. For large quantity we will offer you delivery schedule after negotiation.
3. Payment TermT/T. 30% deposit, 70% balance payment before loading.
4. Shipping method Normally we recommend to proceed the delivery via ocean, but for urgent requirement, we could proceed by air or express.
5. Quality control We have the internal QA and QC system to manage the quality control with our partner. We follow the workflow as below for every PO to make sure you could get the entire excellent packaging service from us.
Final sample approval -> PS sample before production -> 100% QC during production -> Random QC(5%) after production
-> 6 months shipping sample storage
6. After sales
If you find any cargo defect or imperfection after you receive the cargo within month, please share us with the picture and claim report for us to proceed after sales service. We will identify the problem and offer you proper solutions depending on the situation of urgency.