Q1: What is your company’s competitive advantage?
A1: TOLLAR VISION is a professional manufacturer of R&D, Production, and Marketing (3 in 1) in security camera system more than 10
years.
A.Service:OEM/ODM orders are welcomed!
B.Certificates:RoHs,ISO,CE
Q2: How about your company's production capacity?
A2: Complete Camera: 80,000pcs/Month.
Q3: What's the MOQ?
A3: Support 1pcs , so we haven't the MOQ required .
OEM/ODM:Our minimum order qty is 100pcs each model, but we accept small order as trial order.
Q4: What is your delivery time?
A4: Complete HD-Camera system:
A) Within 3-5 working days for samples order,
B) Within 7-15 working days for bulk order.
Q5: What shipping method can i choose? How about the shipping time?
A5: For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex and etc as you need, about 3-7days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q6 : How do I pay and what are your payment terms?
A6 : We accept all payment methods by TT , Bank transfer , Western Union , Paypal , Monry Gram , Alibaba Credit insurance , Alipay
, Wechat
Q7: How about your warranty?
A7: Warranty is 12 months, life-time maintain!
Q8: How can you guarantee your quality?
A8: It has 12 month warranty time , and it's support return and maintain to insure the quality .