Q1: Are you a manufacture?
A: Yes, we have own factory and have been in providing professional solutions in LED Lighting over 8 years since 2012.
Q2：Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3： What about the lead time?
A: Samples need 3-5 working days, mass products need 7-10 days.
Q4: How do you ship the finished production?
A: Express(DHL,UPS,Fedex or TNT.), Air or Sea shipment is available depends on your need.
Q5: How to deal with the faulty?
A: First of all, our products are strictly inspected before leaving the factory and the defective rate is less than 0.2%.
Secondly, YOULUMI will repair or replace the defective product within the 5-year warranty period based on the approved inspection of the returned product.