Q1: What is our product warranty?
We have strict quality management system to make sure the product quality is stable. Our product warranty is 1-3 years.
Q2. Do you test all your goods before delivery?
Yes, we have 100% test before delivery. Please confirm after receiving the goods. If there are defects, we will give solutions as long as they are not caused by man-made factors.
Q3: How can i get a sample?
If you need some samples to test, you can place a sample order. You should pay for the freight and the samples cost. The samples cost can be refundable partly after you place a formal order.
Q4:How about the freight?
It depends on the weight and packing size and your area.
Q5：Which transportation way is available?
The platform has relevant choices and freight reference. The delivery time and cost will be different depends on your choice.
Q6: How about the delivery time?
For existing sample: 2-3 days
For order: depend on the order quantity.
Q7: Is it OK to print my logo on the product?
Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Q8:Can you produce according to customers' design?
Yes.we offer the OEM/ODM service.
Q9: How do you maintain our long-term cooperation?
1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.