FAQ

Q: What is the Warranty for our lamps?
A: For the lamps, we have 2 years warranty.
Q: How to do if any quality problems on our side in the warranty time?
A: First, take pictures or videos as proof and send to us. We will repalce new ones for free or Returned to our factory for free maintenance.
Q: Are you a manufacturer?
A: Yes, we are ODM and OEM and we have our own factory and professional engineers to meet your any requirements. Welcome to visit our factory.
Q: What kind of payment do you support?
A: T/T in advance; paypal; Western union
Q: Can we get support if we have our own market position?
A: Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q: Is there any cheap shipping cost to import to our country?
A:Cheaper Express: Postal parcel for small samples
Faster Express: DHL TNT UPS by air for samples and middle order
Q: How many days will samples be finished? And how about the mass production?
A: Generally 3-5Working days after payment for samples. The leading time of mass production will depend on the quantity.