Q1. What is your terms of packing?
A: Large part for steel pallet, small part for carton. Accept OEM package.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF
Q4. How about the delivery time?
A: 5 to15 days.
Q5: Where is your factory located? How can I visit there?
A: Located in Xiamen. You can fly to Xiamen International Airport, welcome to visit us.
Q6: How does your factory do regarding quality control?
A: "Quality is culture", we have inspection on each procedure, and have QC when finished.
Q7: How long is the warranty of your products?
A: Warranty 10 year in material, more than 20 years service life.
Q8: Can I get some samples?
A: Yes, free samples for you in 3~7 days!
Q9. Are you a factory or trading company?
A: We are one of the biggest factory which is specialized in producing solar racking in China, our products category include ground mount, all kinds of roof mounting, solar carport and customized OEM.
Q10. How can I get a quotation?
A: In order to provide most appropriate quotation with detail solution, please give us as follow details:
1. Your solar panel Qty and dimension (length x width x thickness )?
2. Panel tilt angle?
3. Max wind load and snow load?
4. Ground clearance (lowest distance between panel and ground )?
5. Plan panel layout OR ground size (length x width )?
6. Others request if have.