Payment Terms: (1). Paypal (2). T/T (Bank Transfer) (3). Western Union (4). Alibaba Trade Assurance Delivery Time: (1). Samples: within 1-2 working days. (2). Bulk order: within 2-7 working days according different quantities. (3). OEM order: within 7-9 working days after sample with logo is confirmed. Shipping Ways: (1). DHL (2). UPS (3). Fedex (4). EMS (5). TNT (6). Sea Shipping (7). Air Shipping
Certifications
Company Introduction
Shenzhen Ocity Times Technology Co., Ltd. is an manufacturing factory with trading departments and design center, dealing principally in designing, manufacturing and exporting vape device and machine, etc along with the research and development of machinery and equipment.
FAQ
1. Q: Are you a manufacturer or a trading company? A: We are a manufacturer with 2 factories, warmly welcome to visit us at any time.
2. Q: Can I order some samples to test before bulk order? A: Yes, highly welcome your sample order to test our quality first.
3. Q: Can I have my own logo on products and custom packagings? (OEM) A: Sure, we have 10 years' OEM&ODM experience, also professional designers to help you and give you some professional suggestions.
4. Q: What's the shipping cost? A: It's determined by weight and shipment methods.
5. Q: Which shipping methods are available? A: DHL, UPS, Fedex, EMS, Sea Shipping, Air Shipping etc.
6. Q: What's the lead time and delivery time of my order? A: Lead time is about 2-7 working days depending on your order quantity. Delivery time is normally about 3-5 working days.
After-sale Service: (1). Warranty: half year. (2). We will replace the broken ones in the next order. (3). Have any questions, 24 hours available for you.
Any questions, please contact me at any time,
we will give you the best support to help you and your business!
