1. Q: What is your material? Is it new?
A: Our materials are 100% brand new, and we will not use recycled materials for processing and production.
2. Q: How can I know your flooring is consistent with your description?
A: Our principle is that Quality is first and free sample is available for your evaluation.
Before the production, we will also send you the production details sheet for your confirmation. During the production, each step is strictly controlled by the QC team, and the Floor Score, CE Certificates and SGS can be send for your reference.
3. Q: What's your MOQ? How many color I can choose?
A: The MOQ is one 20' container with 4-6 colors from the catalog.
If you quantity is less than one container, you can also choose 500sqm per color from our stock color or 1000sqm from the catalog.
4. Q: Are samples available?
A: Of course. Free sample is available. You can choose the samples directly from our stock, or we can do the sample according to your required color design.
5. Q: Can you offer packing designs as per customers' requests?
A: Of course. We can printed the package boxes as you required. If you need, we can send the popular designs for your reference.
6. Q: What kinds of payment methods do you accept? And how do you guarantee that I will get your PVC vinyl flooring after I pay?
A: Our payment term is 30% deposit and the balance is against the copy of the bill of loading.
That means that we only get the balance payment after we ship the vinyl flooring to you.
7. Q: How I install your pvc vinyl floor?
A: The installation guide books and installation video can be sent to you.