A: Yes, we welcome sample order to test and check quality. Mixed samples areacceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 2-3 weeks for order quantity morethan
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship thegoods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements orapplication. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and placesdeposit for formal order. Fourthly We arrange the production.
Q6:Is it OK to print my logo on led light product?
A: Yes. Pleaseinform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for theproducts?
A: Yes, we offer 5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products areproduced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, wewill send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you
or we can discuss the solution including re-call according to real situation.
Please contact us and let us know your commonquestions and requirements so that we can provide you with a solution as well as save your budget and meet your needs!