Q: What is the delivery time?
A: 30-45 days after receivingthe deposit and confirming the information
Q: What is the payment method?
A: For mass-produced goods, you need to pay a 30% deposit before production and 70% of the final payment before shipment. The most common way is through TT.
Q: How long can we get feedback after sending an inquiry?
A: We will get back to you within 12 hours of working days.
Q: Are you a direct manufacturing company or a trading company?
A: We have our own factory and international sales department. We produce and sell ourselves.
Q: Do you accept custom designs?
A: Of course you can. We have a professional R&D team to design new projects. We have produced OEM and ODM products for many customers. You can let us know your ideas or provide us with drawings. We are happy to cooperate with you to develop any feasible and potential projects.
Q: What is your minimum order quantity requirement?
A: If our product passes the text, it will start with a 20' order.
**Note: The displayed customer image varies depending on the application, lighting, and room layout. The effect of the fireplace flame may vary depending on the room lighting.