OM80E VOIP PBX up to 200 users IPPBX with FXS FXO port

Product Overview

Description

 

Product models

With modular design, the capacity of the OM80E can be flexibly expanded to 16-48 FXS/FXO ports. 

Cost-effective WiFi IP PBX OM80E with16-48 FXS/FXO ports

The Officium 80E (hereinafter "OM80E") is a highly integrated hybrid IP-PBX with up to 200 analog and/or IP extensions. Due to its high-performance and XML/HTTP based API, it is a cost effective solution for mid-size contact center with up to 60 agents as well.

Powered by innovative VoIP technology from New Rock, the OM80E provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP voice stations.

Always Connected with Your Customers

With features such as remote extension, call forking to your mobile phone, and call-back, the OM80E assures you that wherever you are--whether in your office, traveling abroad, or working at home--you will never miss any important business calls.

Improving Call-Answer Rate

The auto-attendant provides 24×7 service to customers, and efficiently directs incoming calls to the extensions or cell phones of the right person through configurable voice menus in business/non-business hours and holidays. The smart auto-attendant can even deliver the calls from VIP or repeat customers to the appropriate agents directly, bypassing voice menus (caller-agent binding).

Cost Reductions

The OM80E has all of the IP remote-calling functions needed to support the remote worker, business travel, and communications with branches, all through the Internet. International or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, the OM80E can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone app and NeeHauTM business-phone assistant, you can communicate with your customers effectively, regardless of where you are.

Remote Management and NAT Traversal

The OM80E includes an embedded New Rock Cloud client that allows the OM80E located behind an enterprise NAT or firewall to be accessed from the Internet for maintenance and troubleshooting or by voice devices from remote branch sites, remote IP extensions, or far-end value-adding applications. Real-time monitoring, alarm notification, remote packet capture and software upgrades can be performed with the New Rock Equipment Management System or third-party device management systems with TR-069 or SNMP.

Highlights

1.Connected to IMS Networks via ONU

2.Dual-redundant Ethernet ports

3.Dual AC/DC power supplies (optional)

4.Multi-site deployment supports up to 300 sites

5.Call recordings on the internal storage or external server

6.Add-on call recording management system

7.Add-on middle-ware for hospitality applications

8.XML/HTTP-based RESTful API interworking with and supporting third-party applications

9.Multi-level auto-attendant

10.Support TR-069, SNMP

11.Interoperability with popular SIP servers, such as Cisco Unified CallManager (CUCM), Broadsoft, Microsoft Skype for Business (Lync), Huawei IMS, and Asterisk/Elastix

12.Class I lightning protection