Q1. Are You A Factory or A Trading Company?A:We are factory manufacturing ratchet tie down,lifting sling and webbing over 15years.
Q2. Can I have a sample order for quality test?
A:Yes,Sample order is acceptable,and normally takes 5-7 days. Custom request sample need more days according to the logo,color and package,etc.
Q3. Do you have any MOQ request for the order?
A: Low MOQ 50 pcs for our regular items. MOQ for custom request product need be negotiated.
Q4. Can you make the webbing or sling according to my logo,my color,my label and my parameter request?
A: Yes, OEM / ODM is welcomed.
Q5. How do you ship the goods and How long does it take to me?
A: Usually delivery by DHL,UPS,FEDEX,TNT for sample and small quantity orders. And it takes 3-5 working days to arrive.By sea shipping is the frequently-used way for mass order.And airline is also optional.
Q6. How to proceed and order?
A: 1st,inform us your requirement or application. Like the lashing capacity(LC),breaking force(BF) and size for ratchet tie down, the lifting capacity, working load limited(WLL)and eye type for webbing slings,as more request you know as possible.
2nd,The best quotation or suggestion will offered to you accordingly.
3rd,Confirm the order and do the payment.
4th,Order production arranged.
5th,Delivery the goods to you.
Q7.What are the methods and items of payment?
A: Bank T/T,L/C, Paypal,Trade Assurance Online.And sample order and small quantity order need 100% Payment ahead,general order 30% as deposit,70% balance against copy of B/L.
Q8. Do you offer guarantee for the products?
A:Yes,1 year warranty for our products. Free repair part or a new one for replacement after confirm the quality problem.