A1.We are a comprehensive enterprise integrating industry and trade with a professional factory and ICOU brand.
Q2. Can I ask for samples before placing an order? A2: Yes, we welcome sample order to testing and checking quality.Mixed samples are acceptable.
Q3. How do you ship my cargoes and how long does it take to deliver? We usually ship your cargoes by express. And it usually takes 1-3 days if you buy our regular products with regular QTY. If you buy the customized products,it needs 7-10days.Please be patient, we will track the latest delivery information and inform you.
Q4. What need I do if I want to print my own logo? A4: First, please send us your logo file in high resolution. We will make some drafts for your reference to confirm the position and size of your logo. Next we will make 1-2 samples for you to check the actual effect. Finally the formal production will start after the sample confirmed.
Q5.Can we make customized color?
A5: Yes,we can make any color for cable according to the Pantone Color Number.
Q6. What is the warranty of your products?
A6: We offer the warranty of 12 months for all products.