Q: Can you accept sample order?
A: Yes, we can offer samples freely if we have enough stock.
Sample lead time: 5~7days can be arranged after you confirm
Q: Can you help with the design?
A: Yes, we have professional designers to help with simple information such as logo and some images.
Q: How can I choose the zipper tape color ?
A:For tape color ,you can choose any color card (Pantone /CCC /GCC/HAC Card etc).
Q:Can I do C/E OR O/E zipper?
A: Yes, we have a complete production chain. Contact us free if you have the demand.
Q: What is our MOQ( Minimum Order Quantity)?
A:MOQ differs according to different products, And if you order more products in one time, we will offer you a more favorable price.
Q: Is there any quality control?
A: Our factory has a professional QC team with the strong sense of responsibility.
Every working procedure is monitored by our specialists to ensure the high quality of our products.
Q: What is your payment term?
A: We support T/T, Alipay, western union, credit card. Full payment for small order,30% deposit, 70% balance before shipment, small order welcome Alipay.
Q: How about the Shipping?
A: 1).By express, sea or air as customer request.
2).Tracking Number will be provided after sending out the goods.
3).Shipping cost depends on the different weight and quantity.
Q: After service
A: Customers satisfaction is very important to us!!!
If you have any problems or questions, please let us know that in time,we will do our best to solve the problems and give you a satisfying answer.