1. What's the warranty period for our product?
Welland: 1 year.
2. How to make the exchange when faulty for mass production?
Welland: We get to know the problem first, if there are any accessories need to replacement, we will send it to you for free or send together with your next order.
3. Can we print my Logo on the scale and customized package?
Welland: Yes, it is free based on 1000 pcs.
4. Can we get sample first before order? How much cost?
Welland: Yes,normally the sample is free and freight should be collected. For more than 3pcs samples,we will charge as the unit price and refund once you confirmed order.