Q: Do you provide free samples? A: Yes, we can provide free samples, we will solve it like this: First, you need to pay for the samples and shipping costs, but the same fees will be deducted when placing the order after confirming the samples.
Q: How to get an accurate quotation? When you send an inquiry, please tell us the following information: 1. Model and color (if you can't find the same model on our website, you can send us the description and photo for our reference); 2. Size and quantity (some products have different sizes to choose from) 3. Detailed address to confirm freight; 4. Preferred payment method to see if there are any bank charges.
Q: Are your products safe? A: Yes, they are safe. All raw materials we use are friendly to human skin and environment. We have passed CE, ROHS and REACH tests. We have a quality control department. Every stage of the product is controlled, including incoming materials. And parts quality control, input process quality control, final quality control, shipping quality control.
Q: How long can we receive our order? A: It depends on the size of your order. Inventory sample orders, we will send out within 48 hours, usually 4-5 days to reach the United States. 5-7 days in some other countries; Bulk orders need to be produced, about 7-15 working days can be sent out, usually about 30-40 days to arrive by sea.
Q: Can you help us develop our own products? A: OEM/ODM/OBM are available, we have a professional team to do this, if you need, please contact us to discuss more details.