Q1.How to get the most suitable machine and best price ? Please tell us: *the material you wanna handle *the MAX size of these materials(length,width and thickness) *the work you wanna handle with this machine (Engraving ? Cutting? or others?) Q2.Do you have the manual of machine? Yes ,we can provide manual ,CD software and installing video to help you operate the machine expertly. Q3.If we don’t know how to use the machine ,can you teach us? Yes,of course. We can offer you free training and engineers available to service machinery training overseas if you would like to offer them business expenditure. Q4.How about your after sales service? We offer professional and timely after sale 24 hours online service via phone ,Skype or TeamViewer. We our technician will contact you once you got the machine and we could provide secure teaching as a professional factory.