Q: Can I request free samples?
A: Samples are priced and shown in each product page, and will shipped as freight collect. But sample fees can be waived if you are a repeat customer.
Q: What is the delivery time?
A: Orders will take around 28-45 days after artwork confirmed, depends on season. Small quantity will usually deliver in fewer days.
Q: What is your quality control process?
A: We are certified with BSCI and ISO9001. We test all units before they were packed to ensure quality. We also have our own QC department.
Q: What Certificates do you have?
A: We have certificates in CE, ROHS, BSCI, ISO9001 and we have passed factory audits for some major distributors and supermarket chains around the world.
Q: What about the payment?
A: We accept T/T and L/C for large quantity.