Q1: Are you a manufacturer or trading company?
A: We are professional manufacturer in Personal care, beauty instrument, personal protection & outdoor products etc, in Shenzhen.
Q2: How do you control the quality?
A: We will provide 12 months warranty time from the shipment date. We have reliable and strict quality control system,100% aging testing before packaging. 3rd party inspection is also acceptable.
Q3. What is the minimum order?
We accept 1pc for standard products. If to do OEM order, please tell us your detailed requirements, then we’ll confirm MOQ to you.
Q4. Can you customize logo and packaging?
A: Yes, OEM/ODM/RTS are acceptable. Our design team will help you design as per your requirement.
Q5: When will the goods be shipped out?
A: Normally, sample order can be shipped in 1-3 working days after payment.
For bulk order, the production lead time will be 1-4 weeks depends on exact quantity.
Q6: How do you deliver the goods?
A: By Courier Express: DHL, UPS, TNT, FEDEX, or Aramex EMS etc;
By Sea shipment: Inform us the Sea Port to check the vessel schedule;
By Air Shipment: Inform us the Airport to check the flight schedule;
Or pick up by the customer or customer’s assigned forwarder.
Q7. What kind of payment method do you accept?
A: We can accept T/T, PayPal, Western Union, Alibaba Trade Assurance and so on.