High Quality Trims Fringe Costumes Decoration Dyed Peacock Eye Feathe Satin Ribbon Sewing Crafts

Q1: Are you a factory or trading company?
A: Henan Erhong Feather Craftwork., Ltd is the manfacturer for all kinds of feathers and its handcraftworks.
Our main products cover ostrich/rooster/pheasant tails/turkey/goose/peacock feathers, feather boas, fringes, wings, wreaths, dusters, fans, also small packages feathers, etc.

Q2: How does your factory control quality?
A: "Quality is culture". We have our own QC for following up each order's quality, and can video chat with you or send videos before delivery for confirming the quality.
Moreover, we control the raw materials from the upstream, importing feather raw materials from oversea directly, primary source of raw materials. our factory is legally registered in 2007, has a rich experience in production to keep the quality,

Q3: How to make order?
A: 1.You can contact us by Phone, Whatsapp, Trade manager or E-mail, ask prices of feathers you're interested, you have to confirm sizes / colors / quantity;
2. Next, show us your detailed shipping address to check shipping cost;
3. Will quote you the total amount;
3. Then, pay money via T/T, Alibaba Secure Payment, Paypal etc.(30% or 100% payment in advance to start production)
4. We will place the order to our factory and arrange shipment for your ASAP.

Q4: How to deal with the color mismatch?
A: Please note that dyed feathers may vary slightly in color as a result of being in different dye lots. Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background, ect. Although the differences should only be slight, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.

Q5: How about sizing or fit issues?
A: The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the tolerances in the size are appromimately 0.5 inch in meaasurement. If you find the size of the products do not fit you, you can contact us directly.

Q6: If I am not satisfied with the products, what should I do?
A: We provide a free 30 days for warranty.
Please note: it is not include the items which has been damaged after use.
Return steps:
1. Contact us Via Trademanager/ Whatsapp messages or E-mail;
2. Provide the details for problems you have;
3. Offer us the return following information;
4. Resend the item as agreed exchange or refund.
All the return shipping charge are responsibility of buyers except goods are damaged or you got wrong items.