Q1: Can the product be taken on the plane?A1: No, according to international air transportation standards and regulations, lithium battery products cannot exceed 100Wh.The rated capacity of this product is 899Wh, and it cannot be brought into the plane.
Q2: Can't charge after connecting this product?
A2: Please make sure the wire is actually connected.Please reconnect the cable or replace the cable and try again.
Q3: After connecting to an AC outlet or a DC12V interface, it cannot be powered?
A3: When you want to use an AC outlet, please make sure that the LCD displays "AC ON";
When you want to use DC12V output, please make sure that the LCD displays "12V ON";
When you want to use the AC outlet and DC12V output at the same time, please make sure that the LCD displays "AC 12V ON";
Q4: The rated power of other equipment cannot be used within the rated output power range of the product?
A4: Please confirm whether the power of the product is less than 15%;
The starting power of other equipment may exceed the peak output power of this product.
Q5: Why is there a sound when using it?A5: Because the product uses an air-cooled system with a built-in cooling fan, slight noise is normal.
Q6: There seems to be some heat when charging this product?
A6: When charging this product, be sure to use the accessory AC adapter.
Even if the accessory AC adapter is used, there is still a slight heat generation, please rest assured to use.
However, please note that prolonged contact may cause low temperature burns.