Q1: Are you a factory or a trading company?
Q2. Where is your factory location? How can I visit there?
A2: Our factory is located in Shizhuang Development Zone, Weitun Town, Binhu New District, Hengshui City, Hebei Province, China
You can fly to Shijiazhuang Zhengding Airport, Tianjin Tanggu Airport and Beijing Airport. Pick up at our airport.
Q3. Can you provide samples for us to test and inspect?
A3: Yes, the samples are free, but you have to bear the freight.
Q4: Do you accept OEM or ODM orders?
A4: Yes, we can do it according to your requirements, including logo, design, etc.
Q5: What is your minimum order quantity?
A5: We do not have a minimum order quantity, we can even accept 1 piece, but different quantities have different prices.
Q6: How long does it take to complete the product?
A6: If you need to customize the product, the first piece needs 5 days to complete, and the remaining 10 days (calculated by quantity)
Q7: How long is your trading cycle?
A7: TT, LC, DP are acceptable. After the order is confirmed, 50% is paid in advance, and the balance is subject to the copy of BL.
Q8: What is your warranty policy and after-sales service?
A8: Free replacement parts for 1 year.
We will be responsible for handling any complaints and responding to you within 24 hours.