Q1: Are you factory or trading company?
A: We are OEM factory located in D-Building, Nongmin industrial Park, Tian tangwei, Fenggang, Dongguan, Guangdong, China, which have more than 16 years experience in the printing and packaging box.
Q2: What's your main products?
A: We're specialized in the customization of skincare, cosmetic and rigid gift box packaging.
We can make all boxes as per your requested, including the box structure,size,printing color,quantity and inlay according to your products.
Q3: How long will I receive an inquiry reply?
A: We usually quote within 24 hours after we get your inquiry. If you're urgent to prices, please call us directly to ask for help.The photo number is in the top of our website, so that we can reply you priority.
Q4: What's your mini order quantity?
A: In usual, our MOQ for gift box is 500pcs, 1000pcs for paper box and small size box.
Q5: How soon can we get a sample? How about the mass production ?
A: The sample production period about 3-5 days after you confirm the order. The lead time for mass production based on your orders quantity, finishing, etc., usually 7~15 working days is enough.
Q6: How to start the mass production?
A: We start the production once we receive the 50% deposit.The remaining balance pay at once boxes finished.
Q7: Can you design for me ?
A: YES, we can do it. We have a professional designing team which having rich experience in printing and packaging for years. Just tell me your idea and we will help to carry out your ideas into perfect products.
Q8: When we create the artwork, what kind of format is available for printing?
A: PDF, CDR, AI, PSD is acceptable.
Q9: What's the methods of payment?
A: Normally,we make the order link via Alibaba both sample and mass production.Also accepted TT,PayPal,Western Union, LC.etc.
Q10: How to ensure product quality?
A:We have advanced equipment and maintaining on time every day to ensure good printing and cutting quality, and also a professional quality inspection team to ensure that each shipment is qualified.